eCommerce Management
Whether you’re thinking about launching an online brand, hiring for an expanding business, or seeking a role at a multinational such as Amazon, knowing the ins and outs of e-commerce management is a must for anyone in the sector. From business to business (B2B) to direct to consumer (DTC), there are numerous e-commerce models, all which have different pain points. Add to this the constantly shifting landscape that is the internet and you have a job function that is hard to both characterise, and to hire for. Though sometimes dependent on team size and type of e-commerce model, there are common principles at e-commerce management’s core. E-commerce management is the practice of managing an online business, so it’s successfully achieving its goals of quality product, customer acquisition and customer retention. Its primary function is the identification of your e-commerce brand’s overarching goals and achieving those goals through the management of the brand’s wider...